Khaled Alzahhar
Certified: MBA, CSM®, CSPO®, PRINCE2®, ITIL® | Software & AI Solutions Expert
Results-driven project and portfolio management specialist experienced in leading large-scale technology, investment, and telecommunications projects.
About Me
I'm a Project and Portfolio Management specialist with extensive experience in leading large-scale technology, investment, and telecommunications projects. My expertise spans across agile methodologies, risk management, stakeholder management, and resource optimization.
My approach blends strategic oversight with tactical execution, ensuring projects are delivered on time, within budget, and to the highest quality standards. I have demonstrated capability in driving client satisfaction and retention through effective leadership and strategic project governance.
kzahhar@gmail.com
Phone
+966 55 110 9584
+20 10 1019 3555
Location
Riyadh, Saudi Arabia
Cairo, Egypt
Work
Portfolio Manager / PMO
Software & AI Solutions
Key Skills & Areas of Expertise
Productivity Improvement
Optimizing workflows and processes for maximum efficiency
Risk Management
Identifying, assessing and mitigating project risks
Agile Methodologies
Implementing Scrum, Kanban and other agile frameworks
Project Management Tools
Expert in JIRA, MS Project, Asana, and more
Stakeholder Management
Building relationships and managing expectations
Problem-Solving
Analytical thinking and creative solutions
Professional Experience
Portfolio Manager
Dec 2023 - PresentEBHAR
Riyadh, Saudi Arabia
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Led AI-driven software solutions; enhanced market competitiveness by 30%
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Reduced development cycles by 20% through Agile methodologies
Senior Project Manager / PMO
Apr 2023 - PresentStarways
Riyadh, Saudi Arabia
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Centralized PMO operations, reducing timeline deviations by 15%
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Enhanced project tracking/reporting, improving delivery rates by 20%
Software Development Project Manager
Jun 2020 - Apr 2023Cubix
Dubai, UAE
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Delivered 13 software projects with a 25% increase in on-time completions
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Streamlined stakeholder communications, reducing misunderstandings by 60%
IT Business Development Manager
Mar 2018 - Jun 2020AL Zarooni Group
Dubai, UAE
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Increased sales by 15% and profitability by 22% through targeted strategies
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Identified 13 new business opportunities annually
Customer Project Manager
Mar 2016 - Mar 2018Etisalat Business Services UAE
Dubai, UAE
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Enhanced workflow efficiency through clear project scopes and resource allocation
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Implemented rigorous project planning, ensuring timely delivery of high-quality outputs
Operations Manager
Jan 2013 - Nov 2015Vodafone
Cairo, Egypt
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Managed day-to-day operations of telecom services
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Implemented process improvements resulting in 20% efficiency gain
Operational Specialist
Oct 2013 - Oct 2014ECCO Outsourcing
Cairo, Egypt
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Managed operational processes for outsourcing services
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Implemented quality control frameworks
Customer Service Representative
Jan 2012 - Jan 2013ECCO Outsourcing
Cairo, Egypt
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Managed customer inquiries and resolved service issues
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Achieved top customer satisfaction ratings
Skills & Expertise
Project Management
Planning, executing, and overseeing projects through all phases of the project lifecycle
Portfolio Management
Strategic oversight and governance of multiple projects and programs
Risk Management
Identifying, analyzing, and mitigating potential project risks
Agile Methodologies
Implementing Scrum, Kanban and other iterative approaches to project delivery
Waterfall Methodology
Linear project approach with sequential phases from requirements to delivery
Stakeholder Management
Building and maintaining relationships with project stakeholders at all levels
Productivity Improvement
Optimizing processes, workflows, and resource allocation for maximum efficiency
Resource Management
Effectively allocating and managing human, financial, and technical resources
Microsoft Project
Project scheduling, resource allocation, and tracking using MS Project
JIRA
Agile project tracking, issue management, and workflow automation
Communication Skills
Clear, effective communication across different audiences and media
Leadership
Guiding teams, making decisions, and inspiring high performance
Problem Solving
Analytical thinking and creative solutions to complex challenges
Certified Scrum Master
Scrum Alliance certification for facilitating Scrum practices
Certified Scrum Product Owner
Scrum Alliance certification for product ownership in Scrum teams
PRINCE2 Practitioner
Structured project management methodology certification
ITIL Foundation
IT service management best practices certification
PMP
Project Management Professional certification from PMI
DevOps Principles
Integrating development and operations for continuous delivery
AI Solution Management
Overseeing artificial intelligence implementation and integration projects
Data Analysis
Interpreting data to inform project decisions and measure success
Budget Management
Planning, tracking, and controlling project financial resources
Negotiation
Skillful discussion to reach agreements and resolve conflicts
Notable Projects
Unified Internal Digital Portal
Centralized digital workspace for CST organization
Eskan Altanmawii Platform
Housing development platform for Ministry of Municipal Affairs
Distressed Support Platform
Support system for Ministry of Municipal Affairs
Local Content Award Portal
Award management system for Local Content Authority
SAL HR Digital Assistant
AI-powered HR assistant for SAL organization
NHC SAKANI Digital Assistant
AI assistant for National Housing Company
Education & Certifications
Education
MBA in Digital Transformation
Jun 2024 - Jun 2026ESLSCA University
Pursuing advanced studies in digital transformation strategies and implementation
BSc. Management Information Systems
Jun 2010 - Jun 2014Higher Institute of Computer & Management Information Systems
Graduated with focus on information systems management and technology integration
Certifications
Certified Scrum Master (CSM®)
Scrum Alliance
Certified Scrum Product Owner (CSPO®)
Scrum Alliance
PRINCE2® Practitioner
AXELOS
ITIL® Foundation
AXELOS
Advanced Courses
Project Management Advanced
Risk, SWOT, Budgets, Ethics
PMO & Portfolio Management
Strategic alignment & governance
Agile Scrum Mastery
Advanced implementation techniques
Software Project Management
SDLC & technical delivery